Answers · Preheat and temperature
Why does the bottom burn while the top stays pale?
Viking's baking remedies blame the pan first: dark, glass or oversized pans brown the base too fast, and foil below upsets the heat. Viking Repair Redmond, (425) 585-2373.
Rack runners with a rack on the floor. Which runner a pan sits in changes a bake as much as the dial setting does.
- 01Rack runners
- 02Rack on the floor
Check, in this order
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Take any foil off the racks and the oven floor.
pass none there: go on fail foil found: bake again without it
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Swap a dark or glass pan for light metal, or bake 25°F lower.
pass base comes out right: it was the pan fail still scorched: go on
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Use the centre rack, pans 1½ inches from each other and the walls.
pass even color: crowding did it fail still dark: go to step 4
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Thermometer on the centre rack at 350°F; read it after preheat.
pass close to 350°F: the oven holds true fail well over: a calibration or sensor fault
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Still failing? Stop there and call Viking Repair Redmond on (425) 585-2373 — $89 diagnosis, credited to the repair.
What Viking’s table points at
Viking’s gas range baking remedies pin a base that browns too fast on the pan: too large, too dark, or glass. Foil and crowded pans appear there too, under uneven browning.
Stop and call if
- Gas oven: the flame looks yellow-tipped or ragged through the glass.
- Where the bake element is visible, one stretch glows brighter than the rest.
Also asked
Can I line the oven floor with foil to catch drips?
No. Viking's VDR5 dual-fuel manual forbids foil over racks or the oven bottom, citing shock, fire and damage, and Viking's gas range remedies name foil as a cause of uneven browning. Use foil only where your model's guide allows it.
What if the thermometer shows the oven running hot?
Then the pan was never the whole story. Viking's baking table lists an oven that is too hot among the causes of dark bottoms, and one overshooting its dial points at the oven sensor or thermostat. Viking Repair Redmond, (425) 585-2373, finds which.
Cost Every repair band is printed on the homepage price table, quoted and agreed before any work.
- Checked by
- Hollis Yamada
- Bench role
- Service technician — refrigeration and cooking
- At the bench
- 21 years in the trade
- Revised
